Responsible Gaming Policy
COMMITMENT TO RESPONSIBLE PLAY
The goal of gambling at any online casino should always be amusement. Nonetheless, a significant proportion of people lose self-control when they gamble. It's crucial to understand before you start playing that gambling should never be seen as a way to make money or pay off debt. Monitoring the time and the amount of money spent at an online casino on a daily basis is helpful.
We strongly advise thinking about a few helpful strategies, like limiting your gaming activities, choosing self-exclusion, and getting support and assistance from reliable, independent organizations if you fear that you will start spending more money than you can afford or if gaming begins to interfere with your regular daily routines. To find out if you are showing symptoms of a gambling addiction, you may take the gambling addiction questionnaire.
UNDERAGE PLAYERS
Anyone under the age of eighteen is not permitted to establish an account with the company. Our terms and conditions are broken by any juvenile who tries to establish an account with us or by anybody who helps an underage person do so.
The following actions can be taken to assist in safeguarding children:
Never give out your login credentials.
The "remember password" feature on the log-in screens should not be enabled.
Don't give youngsters access to your bank account or credit card information.
If there are children under the age of eighteen living in your home, install internet filter software or parental control software on your computers. You may get this software from:
GAMING PROBLEM
Many hobbies, including drinking alcohol, shopping, and playing video games, can become problematic if they are not done in moderation. With gaming, the same thing may happen. Addiction symptoms are sometimes difficult to recognize in oneself or another, and they frequently have nothing to do with money. Gambling may be a sign of a more serious issue.
It's possible that playing games has turned into a way to escape or avoid facing new problems. Perhaps the motive is so unconscious that the individual isn't even mindful of the actual problems and the potential repercussions. Professional assistance is available in this situation.
Early detection of this type of conduct is crucial before the real-world repercussions can become apparent. Regretfully, this illness can have social and financial symptoms in addition to medical ones.
Thankfully, it never becomes an issue for the majority of us who wager and play happily throughout our lives.
How can I understand whether I'm at risk?
On our website, we provide eight guidelines for safer gambling:
It's just enjoyable to wager in casinos. They are not a career and never will be.
Never double up in an attempt to recover a loss.
Establish a daily, weekly, or monthly spending plan that is well within your means.
Never gamble or play cards for cash when intoxicated, high, depressed, or exhausted.
Pay attention to how long you spend online and record the wagers you make.
To keep yourself fresh, take breaks.
Prior to beginning, establish a budget and follow it.
Have fun!
Numerous specialized programs and websites are available to assist you if you believe you may be at risk of becoming dependent on gambling. To find out if gaming is becoming a problem for you, take the easy self-assessment exam at https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem.
OUR TOOLS & SERVICES
If you believe that you are becoming dependent on gambling, our website provides a variety of services that can help.
To ensure that members may wager and play in a secure setting, our website has implemented a number of safeguards. Your account has been created and configured to allow you to have fun in a secure environment.
By definition, the results of skill-and-luck games involving money are always uncertain. A coin has a 50% probability of being tails on the subsequent spin, even if it has been flipped 10 times and has come up heads 10 times.
You can make your entire experience safer and more enjoyable in a few different ways. You must sign into your account in order to utilize the deposit limit function. When playing on our website, we urge you to take these precautions into account.
LIMITATIONS
Our Responsible Gaming Policy includes deposit limitations, which might assist you in keeping your spending under control. Implementing a daily, weekly, or monthly restriction is up to you. For further control, you may also decide to apply a mix of these limitations.
Setting a spending cap is something we advise members to do. Simply enter a sum in one or more of the "Daily Limit," "Weekly Limit," or "Monthly Limit" boxes under "My Account" and then "Responsible Gaming." Setting a budget for yourself is a smart idea. This implies that you will be warned if you begin to play more than you would like to.
Any request to raise or lower a deposit limit that you have specified will not be effective for 24 hours. This is to provide you with a window of opportunity to reevaluate if you truly wish to increase your deposit limit. Any request you make to create a limit or reduce your deposit limit before the applicable period has passed will be implemented right away. In order to regulate the maximum amount you consent to wager in each time frame, you can also choose to set wagering limits.
LIMITS PER DAY
Limits are imposed for a 24-hour period each day. Like other restrictions, they take into account the total amount deposited throughout the prior time frame. For instance, if you choose a daily deposit limit of €20 and you have already deposited €20 in the last 24 hours, you won't be allowed to deposit again until 24 hours have gone by since your last deposit. You will only be allowed to deposit a maximum of €10 until 24 hours have passed since your last deposit if you choose a daily deposit limit of €20 and you have made a deposit of €10 in the previous 24 hours.
WEEKLY RESTRICTIONS
There are weekly restrictions for a total of 168 hours. Like other restrictions, they take into account the total amount deposited throughout the prior time frame. For instance, if you choose a weekly deposit limit of €20 and you have already deposited €20 within the last 168 hours, you won't be allowed to deposit again until another 168 hours have gone by since your last deposit. You can only deposit a maximum of €10 until 168 hours have elapsed since your last deposit if you choose a weekly deposit limit of €20 and you have made a deposit of €10 in the previous 168 hours.
Note: Your daily restriction will be removed, and just the weekly limit will be applied if you currently have a daily limit in place and you specify a weekly amount that is less than your daily limit. You will not be able to go above your weekly deposit cap if it is larger than your daily cap. You can deposit up to €10 every day for two days, for instance, if your daily limit is €10 and your weekly maximum is €20. However, you won't be allowed to deposit more until 168 hours have elapsed since your last deposit.
MONTHLY CAPS
Limits are established each month for a total of 720 hours. They consider the amount deposited throughout the prior period, just like other restrictions do. For instance, if you choose a monthly deposit cap of €50 and you have already deposited €50 within the last 720 hours, you won't be allowed to deposit again until another 720 hours have gone by since your last deposit.
You can only deposit a maximum of €30 until 720 hours have elapsed since your last deposit if you have made a deposit of €20 during the last 720 hours and you have set a deposit limit of €50.
It should be noted that if your monthly limit is set to be less than your existing daily or weekly restriction, those limitations will be removed, and just the monthly limit will be applied. You won't be able to go above your monthly limit if it's higher than your daily and weekly limitations.
You can deposit up to €10 every day for two days, but you won't be allowed to deposit more until 168 hours have passed since your last deposit. For instance, if your daily limit is €10, your weekly limit is €20, and your monthly maximum is €50.
Please email our Customer Services Team at support@rockyspin.com if you need assistance setting deposit limits or further examples.
MONITOR YOUR ACTIVITIES
You can easily and simply keep track of what you are doing, how long it is taking, and whether or not you are betting intelligently because your account provides you with a comprehensive record of all the bets you have ever placed.
GET IN TOUCH WITH OUR CUSTOMER SUPPORT STAFF
Every member of our customer service staff has received social responsibility training and is aware of the dangers associated with compulsive gambling. They are there to assist you if you think you may be in danger by outlining the steps you can take to limit your gaming on our website and directing you to specialized organizations that can provide support. You can send an email to support@rockyspin.com to get in touch with our customer service representatives.
REQUEST SELF-EXCLUSION
You should think about permanently excluding yourself from all gambling venues if you think you could be developing a gambling addiction. By sending an email to support@rockyspin.com, you can change your account status to "Permanent self-exclusion" and permanently limit your access if you decide you no longer wish to play at rockyspin.com. You can email support@rockyspin.com to reach our assistance if you want to self-exclude for a specific amount of time.